NHTSA Complaint #11413602 — 2013 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11413602
Vehicle 2013 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I WAS DRIVING THE TRUCK IT STARTED SHAKING, SO I TOOK IT TO THE DEALER. THEY SAID THAT THERE IS CARBON BUILD UP ON THE ENGINE. THERE IS ONLY SIXTY THOUSAND MILES ON THE VEHICLE. GMC SENT OUT A BULLETIN TO DEALERS THAT THIS IS A PROBLEM AND SUGGESTED THE SERVICE DEPT FLUSH THE ENGINE, BUT THEY CAN NOT PROMISE ANYTHING. THE DEALER TOLD ME THAT I DID NOT DRIVE THE TRUCK ENOUGH, SO THAT'S WHAT CAUSED THE PROBLEM. WHEN I BOUGHT THE TRUCK THEY TOLD ME THAT IT IS A VERY CLEAN RUNNING TRUCK, NOT AS MUCH POLLUTION. SO INSTEAD OF THE CARBON BLOWING OUT THE TAILPIPE IS IT STAYING IN THE ENGINE? I DO NOT THINK THAT I SHOULD HAVE TO PAY OUT ALL THIS MONEY FOR SOMETHING GMC OVER LOOKED. THIS IS A PROBLEM THEY DID NOT SEE, SO THEY SHOULD BE RESPONSIBLE FOR THE EXPENSES. I MIGHT EVEN NEED A NEW ENGINE BECAUSE THEY CAN NOT BE SURE THE FLUSHING AND OIL CHANGE WILL SOLVE THE PROBLEM AND IT CAN HAPPEN AGAIN.

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