NHTSA Complaint #11413566 — 2017 ACURA RDX

TL* THE CONTACT OWNED A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE SHE WAS DRIVING, THE ADAPTIVE CRUISE CONTROL WAS SET TO 25 MPH, WHEN SHE DEPRESSED ON THE BRAKE PEDAL AT THE STOPLIGHT, BUT THE BRAKES FAILED TO RESPOND, WHICH RESULTED IN HER VEHICLE REAR-ENDING SIX OTHER VEHICLES. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS REQUIRED AS THE CONTACT AND HER HUSBAND WERE TAKEN TO THE HOSPITAL FOR THE INJURIES SUSTAINED. THE CONTACT BELIEVED ONE OF THE DRIVER, WAS ALSO TAKEN TO THE HOSPITAL, BUT SHE WAS UNCERTAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THE CONTACT DEEMED THE VEHICLE TOTALED. THE CONTACT STATED THAT AFTER REVIEWING THE VEHICLE'S MANUAL, SHE LEARNED THAT THE ADAPTIVE CRUISE CONTROL HAS LIMITED BRAKING CAPABILITIES AND WOULD AUTOMATICALLY CANCEL IF THE SPEED DROPS BELOW 22 MPH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *DT