NHTSA Complaint #11413311 — 2013 KIA OPTIMA

2013 KIA OPTIMA EX WITH 71K MILES. CAR HAD A VERY SLOW START. TROUBLE LIGHT CAME ON. HAD LEFT LIGHTS ON FOR ABOUT 2 HOURS SO THOUGHT THAT WAS THE ISSUE. SEEMED OKAY SO DROVE HOME. NOTICES SLIGHT GASOLINE SMELL IN CABIN. NO MORE DRIVING THAT DAY. TOOK TO LOCAL SHOP. CODE READER CAME BACK AS FUEL PUMP FAILURE. DID SOME RESEARCH AND NOTICED MANY WITH SAME ISSUE ON THIS MAKE/MODEL/YEAR AND A RECALL OR TWO AS WELL. VIN CHECK RETURNED NO OUTSTANDING RECALLS. CALLED KIA CUSTOMER SERVICE. WAS TOLD MY VIN WAS ASSOCIATED WITH A RECALL IN 2018 (SC 147) BUT 'PASSED THE TEST". SC 172 WAS ISSUED LATER FOR A CALL BACK OF THOSE VEHICLES THAT HAD ENGINES REPLACED UNDER SC 147 FOR A HIGH PRESSURE FUEL PIPE ISSUE. I HONESTLY THINK MY OPTIMA IS CURRENTLY HAVING WHATEVER THE ISSUE WAS UNDER SC 147 BUT SINCE IT TESTED OKAY IN 2018 - OH WELL! SINCE THE FUEL PUMP WARRANTY EXPIRED IN 2018, I GUESS I'M ON MY WAY TO AN ALMOST $1,000 REPAIR! SEEMS LIKE KIA SHOULD ALLOW GETTING THE ORIGINAL SERVICE CALL ISSUE LOOKED AT AGAIN FREE OF CHARGE TO SEE IF IT IS NOW AN ISSUE. DISAPPOINTED.