NHTSA Complaint #11413253 — 2017 TESLA MODEL S

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11413253
Vehicle	2017 TESLA MODEL S
Component	VEHICLE SPEED CONTROL
Date of Incident	October 1, 2020
Date Filed	April 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FOR MANY MONTHS, MY TESLA'S COMPUTER WOULD REBOOT OR JUST SHUT DOWN WHILE I WAS DRIVING. THAT WOULD STOP THE DEFROSTER, THE ABILITY TO BACK UP, AND MULTIPLE DRIVING ISSUE. TESLA SUUGGESTEC THAT I REPLACE THE CHIP AND THE SCREEN, I PAID$2500. THEY REFUSE TO PAY FOR IT DESPITE A RECALL ON THE SPECIFIC ISSUE. IT IS WELL DOCUMENTED WITH TESLS

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