NHTSA Complaint #11413167 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11413167
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	April 10, 2021
Date Filed	April 21, 2021
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

SINCE THE TIME OF PURCHASE IN AUG 2020, THE BATTERY HAS DRAINED, AND THUS STALLED THE CAR, THREE TIMES. THE BATTERY HAS BEEN CHECKED, FUNCTIONS NORMALLY, AND IS AT FULL CAPACITY. THE ONLY OBVIOUS CONNECTION BETWEEN EACH OCCURRENCE SEEMS TO BE RAISING THE BACK TAILGATE. THE FIRST TIME HAPPENED WHILE CAMPING. THE TAILGATE WAS OPEN FOR ABOUT AN HOUR WHILE REMOVING CAMPING GEAR. THE SECOND TIME HAPPENED WHILE IN TOWN (BOISE, ID) AND THE BACK WAS OPEN FOR ROUGHLY TWENTY MINUTES. THE THIRD TIME HAPPENED AGAIN IN THE MOUNTAINS AND THE TAILGATE WAS OPEN FOR LESS THAN TEN MINUTES. THE BATTERY IS QUICK TO JUMP AND, AGAIN, HAS BEEN CHECKED.

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