NHTSA Complaint #11413149 — 2016 TOYOTA PRIUS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11413149 |
| Vehicle | 2016 TOYOTA PRIUS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 31,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
WHEN PUTTING THE CAR IN PARK AND THEN ENGAGING THE FOOT PARKING BRAKE ON A SLOPE, SUCH AS MY DRIVEWAY, AND THEN TURNING OFF THE CAR, THE CAR ROLLS BACK SIGNIFICANTLY. THEN, WHILE EXITING THE CAR, THE REAR BRAKES MAKE LOUD GRINDING AND CREAKY NOISES AS THE CAR SETTLES DOWNWARDS SLIGHTLY. THEN, WHEN ENTERING THE CAR, THE BRAKES MAKE THE SAME CREAKY AND GRINDING SOUNDS. WHEN HOLDING THE BRAKE PEDAL TO POWER ON THE CAR, THEN DISENGAGING THE FOOT PARKING BRAKE, THEN SHIFTING THE CAR FROM PARK TO REVERSE OR DRIVE, THE CAR JERKS ABRUPTLY AND AT THE SAME TIME MAKES A LOUD AND STUCK DISENGAGEMENT SOUND, AS IF THE CAR WAS BEING HELD ON THE HILL/DRIVEWAY SOLELY BY THE PARKING PAWL. IT SEEMS LIKE THE PARKING BRAKE IS NOT HOLDING THE CAR, AND INSTEAD, THE PARKING PAWL IS.
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