NHTSA Complaint #11413052 — 2015 HYUNDAI SANTA FE STRUCTURE:BODY

Complaint Details

ODI Number	11413052
Vehicle	2015 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	February 1, 2021
Date Filed	April 20, 2021
Mileage	91,845 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. THIS HAPPENED OUT OF THE BLUE. CAR IS A 2015...AND NOT COVERED UNDER WARRANTY. IN RESEARCHING MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH HYUNDAI MODELS AND YEARS. WE HAVE TALKED WITH THE DEALERSHIP, TAKEN IT TO A LOCKSMITH (COULDN'T OPEN WITH A SLIM JIM AND AN INDEPENDENT THAT USED TO WORK FOR HYUNDAI WHO SAID HE WOULD HAVE TO DESTROY THE PANEL TO GET INSIDE TO CHECK THE ASSEMBLY AND REPAIR. DEFINITELY A SAFETY ISSUE IF A FAST EXIT IS NEEDED. HYUNDAI FORUMS HAVE THE ISSUE BEING ASKED ABOUT FREQUENTLY INVOLVING ONE DOOR OR WITH MULTIPLE DOORS

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