NHTSA Complaint #11412957 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11412957
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	June 20, 2018
Date Filed	April 19, 2021
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

BOUGHT THE OUTBACK NEW IN JULY 2017. IN 2018 THE CAR BATTERY DIED SEVERAL TIMES. THE THE ORIGINAL BATTERY WAS TESTED AND FAILED THE GR8 TEST AND WAS REPLACED UNDER WARRANTY. IN 2019 THE BATTERY ONCE AGAIN DIED AND THE BATTERY FAILED GR8 TEST. IT WAS REPLACED UNDER WARRANTY. IN 2020-4/2021 THE BATTERY DIED SEVERAL TIMES WHEN THE ENGINE WAS NOT RUNNING (DRIVERS DOOR OPENED FOR 10 MINUTES, RADIO ON FOR 10 MINUTES AND DRIVEN TO A RESTAURANT 10 MILES AND BATTERY DEAD AFTER 30 MINUTES). ON 4/19/21 BATTERY TESTED AND A DRAW TEST PERFORMED. THE DRAW TEST FOUND THE VEHICLE TO BE IN SPEC AND THE BATTERY PASSED THE GR8. THE CAR'S SOFTWARE WAS UPDATED TO FULLY CHARGE THE BATTERY ON SHORT TRIPS.

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