NHTSA Complaint #11412893 — 2012 JEEP GRAND CHEROKEE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11412893 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
RECALL REPAIR: UNABLE TO REMEDY THIS SAFETY RECALL FOR FUEL PUMP RELAY IN A TIMELY MANNER: 3.5 MONTHS AND STILL WAITING. THAT EXTERNAL FUEL PUMP RELAY IS SOMETHING YOU CAN ORDER ON AMAZON FOR $10; HOWEVER, THE DEALERSHIP INDICATES THAT THEY CAN ONLY PROCURE ONE PER WEEK. AT 2 MONTHS WAIT, THE DEALERSHIP ALLEN SAMUELS IN WACO, TX INDICATED "THE RECALL YOU HAVE HAS HAD SERIOUS PARTS RESTRICTIONS. WE ARE ONLY ALLOWED TO SECURE ONE PER WEEK....BUT IT STILL MAY BE A FEW MONTHS BEFORE WE CAN PROCURE ONE FOR YOU. " MANUFACTURER RECALL NUMBERV62; NHTSA RECALL NUMBER19V-813 SUMMARY -- A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK--A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.
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