NHTSA Complaint #11412858 — 2014 JEEP GRAND CHEROKEE STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11412858
Vehicle	2014 JEEP GRAND CHEROKEE
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	April 19, 2021
Date Filed	April 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD BUBBLED AND WRINKLED AND STARTED TO FALL APART. THE VEHICLE WAS TAKEN TO BURNS MOTORS (1300 E U.S. HIGHWAY 83, BUSINESS, MCALLEN, TX 78501) WHERE IT WAS DIAGNOSED WITH THE DASHBOARD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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