NHTSA Complaint #11412795 — 2014 JEEP WRANGLER

NOTICED AN OIL SPOT IN THE DRIVEWAY. TOOK THE JEEP TO MY MECHANIC WHO INFORMED ME THAT THIS IS A CRACKED OIL COOLER. HE SAID THAT THIS IS THE THIRD ONE HE HAS SEEN AND THE SECOND IN 2 WEEKS. ON THE FIRST ONE HE DID HE SAID IT TOOK 6 WEEKS TO GET THE PART AND THAT HIS CUSTOMER DROVE 6 HOURS TO GET THE PART. THERE IS A SEVERE BACK ORDER ON THESE PARTS. I HAVE NOW BEEN WAITING FOR 3 WEEKS FOR MY MECHANIC TO GET THE PART. HE WAS TOLD BY CHRYSLER THAT THE NEXT EXPECTED DELIVERY WOULD AROUND MAY 3RD. THAT WILL BE 6 WEEKS OF NOT BEING ABLE TO USE MY VEHICLE. THAT IS NOT ACCEPTABLE. I HAVE DONE SOME RESEARCH ON THE INTERNET AND I AM FINDING THAT THIS IS A COMMON PROBLEM THAT CHRYSLER HAS KNOWN ABOUT SINCE 2014. IT STARTED TO HAPPEN TO VEHICLES WITH LESS THAN 5,000 MILES ON THEM. THERE SHOULD BE A RECALL ON THIS PART. OR AT LEAST REDESIGN AND MAKE ENOUGH PARTS TO COVER THE DEMAND. WHY HAS THIS BEEN ALLOWED TO HAPPEN? $1000 TO REPAIR THIS PROBLEM.