NHTSA Complaint #11408586 — 2017 SUBARU OUTBACK

COMPLAINTPURCHASED VEHICLE ON 8/15/2017. STARTED HAVING ELECTRICAL ISSUES THAT HAVE PERSISTED CONSISTENTLY. INCIDENTS INCLUDE RADIO FREEZING, RADIO UPDATES AND PROBLEMS STILL PERSIST, FULL RADIO / SCREEN REPLACED, LIGHTS ON THE CPNSOLE PULSING DURING A HIGHWAY NIGHT DRIVE, NOTICE FROM STARLINK THAT MY SYSTEM WAS NOT WORKING AND I RECENTLY JUST HAD MY BATTERY REPLACED FOR THE FOURTH TIME IN 43 MONTHS OF OWNING THIS AUTO. MOST RECENTLY I COULDNT START MY CAR AND WAS STUCK AT THE SOUTH RIM OF THE GRAND CANYON. HAD TO GET THE AUTO TO FLAGSTAFF SUBARU TO GET THE BATTERY REPLACED. NO ONE MENTIONED THAT THIS ISSUE WAS RECURRING AND WIDESPREAD PROBLEM. WHEN I GOT MY CAR BACK TO LAS VEGAS, I TOOK THE CAR IN TO THE LAS VEGAS SUBARU DEALER ON APRIL 8, 2021. THE CAR WAS PICKED UP BY ME ON TUESDAY AP 13, 2021. I WAS TOLD THAT THEY DID AN UPDATE AND THAT THE PROBLEM WOULD BE FIXED. THERE IS NO WAY TO TELL IF THAT IS EVEN REMOTELY CORRECT AS THERE IS A NEW BATTERY (AGAIN THE 4TH BATTERY) IN THIS VEHICLE AND WHO KNOWS WHEN AND WHERE I WILL GET STUCK NEXT. THE TIME PERIODS BETWEEN INCIDENTS ARE AS LITTLE AS A FEW MONTHS AND BEYOND. I LITERALLY JUST READ AN ARTICLE TODAY ABOUT THERE BEING A CLASS ACTION LAWSUIT FOR THIS VERY SAME ISSUE FOR 2016-2020 SUBARU OUTBACKS. NO ONE IN THE SERVICE DEPARTMENT OR AT SUBARU NATIONAL 800 NUMBER MENTIONED THIS TO ME. AFTER THIS 4TH BATTERY INCIDENT, I DID MAKE A COMPLAINT TO SUBARU'S NATIONAL OFFICE