NHTSA Complaint #11408523 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11408523
Vehicle	2019 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	September 23, 2019
Date Filed	April 17, 2021
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

IN 2019THE BATTERY ON THE VEHICLE DRAINED WHILE ON A CAMPING TRIP TO THE DESERT, WHICH LEFT US STRANDED. WE GOT IT JUMPED AND DROVE HOME. SUBARU DEALER SAID THAT THEY WOULD INSTALL NEW COMPUTER SOFTWARE TO FIX. IN 2021, WE TOOK CAR TO SUBARU FOR 36K CHECKUP. THEY SAID THE BATTERY NEEDED TO BE REPLACED. WE ARE WORRIED ABOUT BEING STRANED AGAIN IF WE GO TO REMOTE DESTINATIONS. THIS IS A SAFETY ISSUE.

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