NHTSA Complaint #11408451 — 2016 FIAT 500X

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE, THE VEHICLE STARTED TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A MALFUNCTION OF THE COOLING FAN ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. HELFMAN MASERATI OF HOUSTON (7720 KATY FWY # B, HOUSTON, TX 77024, (713) 533-6100) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY MAY BRING THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.