NHTSA Complaint #11408342 — 2019 RAM 3500
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11408342 |
| Vehicle | 2019 RAM 3500 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
MY TRUCK HAS A SAFETY RECALL 20V-207, WHICH IS THE MANUFACTURER RECALL NUMBER W54. THE RECALL IS INCOMPLETE BECAUSE THE MANUFACTURE AND DEALERS CANNOT GET THE PARTS TO PERFORM THE RECALL. I HAVE MADE TWO APPOINTMENTS, WEEKS IN ADVANCE FOR THE RECALL. MY TRUCK HAS BEEN TO THE DEALER TWICE AND THE RECALL HAS NOT BEEN DONE. "PARTS ARE ORDERED." I HAVE ALSO CONTACTED ANOTHER DEALER WHO DOES NOT HAVE THE PARTS. CURRENTLY, THE RECALL STATUS IS: RECALL INCOMPLETE. HOW MANY WEEKS OR MONTHS DOES THE MANUFACTURE HAVE TO MANUFACTURE THE REPLACEMENT PARTS? THE PHOTO BELOW IS PAPERWORK FROM THE 2ND APPOINTMENT.
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