NHTSA Complaint #11408310 — 2020 ALFA ROMEO GIULIA

BACKUP CAMERA IS VERY DIM ESPECIALLY ON THE VERY OUTSIDE OF THE VIEW. NOT BRIGHT ENOUGH TO DISCERN PEDESTRIANS WALKING BEHIND THE VEHICLE WHICH COULD POSSIBLY CAUSE BODILY HARM. DEALER SAYS IT IS WITHIN THEIR SPECIFICATIONS AND THERE IS NOTHING THEY CAN DO. I'VE FOUND SEVERAL FORUMS ON THIS VERY SUBJECT AND SOME CLAIM THERE IS A FIX USING A COMPUTER PROGRAM THAT LIGHTENS THE CAMERA TO A USEFUL LEVEL. I TOOK THIS ISSUE UP TO THEIR CUSTOMER CARE AND THEY SAY THE DEALER CAN'T DO ANY MORE AND THE CASE IS CLOSED. I HAVE HAD SEVERAL VEHICLES, ALL MAKES AND MODELS AND NOT ONE OF THEM HAD A CAMERA THIS DANGEROUS.