NHTSA Complaint #11408231 — 2019 SUBARU ASCENT

THE CAR BATTERY KEEPS DYING. THE FIRST BATTERY DIED A LITTLE AFTER A YEAR. THE SECOND CAR BATTERY DIED TWO MONTHS AND FEW DAYS LATER. I DRIVE THE CAR A FEW TIMES A WEEK. I'VE NEVER HAD A DIFFERENT CAR DIE UNDER THE SAME DRIVING CONDITIONS. WHEN I JUMP START THE CAR AFTER THE BATTERY DIES, THE ELECTRONICS IN THE CAR DO NOT FUNCTION PROPERLY. WHEN I QUICKLY STEER THE STEERING WHEEL, EYESIGHT, POWER STEERING, AND OTHER VARIOUS ELECTRONICS RAPIDLY TURN ON AND OFF. THIS SEEMS TO INDICATE THAT THE BATTERY CANNOT BE CHARGED, AND SUFFICIENTLY POWER THE VEHICLE, WHILE THE VEHICLE IS RUNNING AND CAUSES UNSAFE DRIVING CONDITIONS. AFTER RECEIVING THE NEW BATTERY, THESE ISSUES WERE MITIGATED UNTIL THE NEW BATTERY DIED TWO MONTHS LATER AND THE SAME BEHAVIOR IS HAPPENING AGAIN. THE FIRST TIME I WENT TO THE DEALERSHIP ABOUT THIS ISSUE, THEY SAID THE BATTERY WAS FAULTY AND REPLACED IT WITH A NEW BATTERY UNDER WARRANTY. I'M STILL WAITING FOR MY NEXT SERVICE APPOINTMENT TO RESOLVE THIS ISSUE.