NHTSA Complaint #11408168 — 2015 TESLA MODEL S FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11408168
Vehicle	2015 TESLA MODEL S
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	March 23, 2021
Date Filed	April 15, 2021
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

MY VEHICLE IS SUBJECT TO THE TESLA MCU RECALL, IN WHICH THE SUBSTANDARD EMMC WAS KILLED BY EXCESSIVE LOGGING AND RENDERING THE ENTIRE MCU INOPERATIVE. I HAD THE MCU REPLACED PRIOR TO THE RECALL, AND FILED THE REIMBURSEMENT CLAIM WHEN IT WENT LIVE. TESLA DENIED MY CLAIM, STATING THAT THE REPLACEMENT WAS DONE FOR REASONS OTHER THAN THOSE SPECIFIED IN THE RECALL. OTHER TESLA OWNERS REPORT SIMILAR CLAIM DISMISSALS. TESLA MUST BE LEGALLY FORCED TO HONOR THE RECALL AND REIMBURSEMENT ORDER.

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