NHTSA Complaint #11408076 — 2008 CADILLAC SRX AIR BAGS

Complaint Details

ODI Number	11408076
Vehicle	2008 CADILLAC SRX
Component	AIR BAGS
Date of Incident	April 2, 2021
Date Filed	April 14, 2021
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS 2008 CADILLAC SRX. THE CONTACT STATED THAT AFTER HER DAUGHTER ARRIVED HOME AND PARKED THE VEHICLE INSIDE THE GARAGE, SEVERAL WARNING LIGHTS STARTED FLASHING ON AND OF. HER DAUGHTER ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806) TO BE DIAGNOSED. THE FAILURE WAS DIAGNOSED AS AN ISSUE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

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