NHTSA Complaint #11408035 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11408035
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	March 14, 2021
Date Filed	April 14, 2021
Mileage	173,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE TURN SIGNALS WOULD LOSE FUNCTIONALITY. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAGS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MAX CHRYSLER DODGE JEEP RAM BELTON (7820 E. 171ST ST, BELTON, MO 64012, (816)331-4300) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLOCKSPRING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.

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