NHTSA Complaint #11408018 — 2011 BMW 335I

HELLO, I WANTED TO BRING TO ATTENTION THE FAILING FOOTWELL MODULES IN E9X GENERATION BMWS. THE MODULES HAVE A HIGH FAILURE RATE AND WHEN THEY BECOME INOPERABLE YOU LOSE YOUR HEADLIGHTS, TURN SIGNALS, LOCKING AND UNLOCKING DOORS, POWER WINDOW CONTROL AND THE ABILITY TO MOVE YOUR MIRRORS. IT IS A SERIOUS SAFETY CONCERN THAT BMW HAS HIDDEN FROM ITS CUSTOMERS AS IT IS A KNOWN EXTENDED WARRANTY BUT THERE IS NO RECALL FOR SUCH AN IMPORTANT COMPONENT. I RECENTLY HAD MY VEHICLE IN TO HAVE IT REPLACED AND WAS DECLINED AS IT HAD NOT FAILED ENOUGH. ESSENTIALLY THEY WANT ME TO HAVE AN UNSAFE VEHICLE BEFORE THE REPAIR WILL BE PERFORMED. I DO HAVE DOCUMENTATION THAT THE UNIT IS IN THE EARLY STAGES OF FAILING BUT BMW STILL REFUSES TO HONOR THE EXTENDED WARRANTY.