NHTSA Complaint #11408007 — 2020 FREIGHTLINER CASCADIA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11408007
Vehicle	2020 FREIGHTLINER CASCADIA
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	April 14, 2021
Date Filed	April 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I DRIVE A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH THE MERITOR WABCO ON GUARD COLLISION MITIGATION SYSTEM. THIS SYSTEM ROUTINELY SIGNALS AN IMPENDING COLLISION AND APPLIES THE BRAKES, SOMETIMES IN A VERY AGGRESSIVE WAY, FOR NO REASON WHATSOEVER. IT HAPPENS AT LEAST ONCE EVERY SINGLE DAY. THE SYSTEM TAKES COMPLETE CONTROL OF THE VEHICLE BRAKING SYSTEM AND THERE IS NO WAY FOR THE DRIVER TO STOP THE HARD APPLICATION OF THE BRAKES. I HAVE COMPLAINED TO MY LOCAL DEALERSHIP ABOUT THIS PROBLEM AND HAVE BEEN TOLD THAT ALL ON GUARD CMS SYSTEMS DO THIS OCCASIONALLY. I BELIEVE THIS SYSTEM IS UNSAFE AND MERITOR WABCO SHOULD BE COMPELLED TO FIX THIS ISSUE.

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