NHTSA Complaint #11407497 — 2015 LAND ROVER RANGE ROVER EVOQUE

MY CAR WAS TAKEN IN TO A DEALER MULTIPLE TIMES REGARDING WHAT I BELIEVED WERE SEIZED AND LEAKING MAGNERIDE SHOCKS. WHEN ON FREEWAY AND CAR HIT A BUMP THE WHOLE CAR WOULD GIVE A LOUD THUMP AND STABILITY WAS SERIOUSLY COMPROMISED TO THE POINT TURNS DID NOT FEEL SAFE IF THERE WAS A 'ROUGH' ROAD. DEALER FAILED TO RECOGNIZE IT EVEN AFTER ME BRINGING IT IN AND STATING THE PROBLEM AS THEY SAID THAT ISSUE WOULD BE MORE RARE. HAD A THIRD PARTY INSTALL NEW MAGNERIDE SHOCKS... 2 WERE COMPLETELY SEIZED UP IN EXTENDED POSITION ALMOST TO THE POINT THEY COULDN'T BE REMOVED AND A THIRD WAS LEAKING. THERE IS NO MENTION OF ANY SERVICE, LIFESPAN, OR MAINTENANCE ON THE MAGNERIDE SHOCKS. WHILE IN THE PROCESS OF SUSPENSION REMOVAL, BOTH FRONT AXLES WERE BROKEN AS THE INSTALLER NOTICED THE FRONT AXLE THREADS WERE STRIPPED AT THE HUB AND ONE NUT SIEZED AND ANOTHER WAS DANGEROUSLY LOOSE... ENDED UP NEEDING TWO NEW FRONT AXLES AND WHEEL BEARING. THE MAIN ISSUE IS THE REACTION BETWEEN THE METALS, THE HUBS ARE ALUMINIUM AND THE BOLTS ARE STEEL AND THAT CAUSES GALVANIC CORROSION AND CAN BE A SERIOUS SAFETY ISSUE. SHOULD THERE BE SHEARING OR BREAKAGE WHILE DRIVING IT COULD BE LETHAL AND IT'S A SERIOUS DESIGN FLAW.