NHTSA Complaint #11407182 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11407182
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 92,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

THERE IS SOME KIND OF FLUID LEAK, POSSIBLY OIL, IN THE ENGINE COMPARTMENT. I DID HAVE VEHICLE CHECKED IN 2020 FOR A RECALL BUT THEY DID NOTHING ABOUT THE LEAK. NOW THE LEAK IS CAUSING ENGINE TO SMOKE AFTER BEING DRIVEN. I KNOW THERE IS AN ENGINE RECALL ON MY VEHICLE BUT MY LOCAL DEALERSHIP CHOSE NOT TO ADDRESS IT ON MY LAST VISIT. I NOW HAVE LEFT A MESSAGE TO GET VEHICLE CHECKED AGAIN AND NO ONE HAS CALLED BACK. I CALLED KIA CUSTOMER SERVICE AND SPOKE WITH RYAN IN CALIFORNIA AND HE SAID THERE ARE NO RECALLS ON MY VEHICLE. SHOULD MY VEHICLE BE CHECKED UNDER SC200? MY VEHICLE HAS ALL THE SYMPTOMS THAT FALL UNDER THAT RECALL. I AM GREATLY CONCERNED ABOUT ENGINE FIRE/FAILURE.

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