NHTSA Complaint #11407069 — 2019 THOR MOTOR COACH ARIA

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11407069
Vehicle 2019 THOR MOTOR COACH ARIA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 7,800 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.
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