NHTSA Complaint #11407025 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11407025
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	April 2, 2021
Date Filed	April 8, 2021
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY DOWN SHIFTED WITH A LOUD SOUND. THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - COAD CHEVROLET (517 S KINGS HIGHWAY, CAPE GIRARDEAU, MO 63703, 573-335-5581) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

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