NHTSA Complaint #11407000 — 2017 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11407000
Vehicle	2017 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	March 22, 2021
Date Filed	April 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

CENTRAL CONSOLE WILL "REBOOT" FOR NO APPARENT REASON. THE SCREEN GOES BLANK AND AFTER A FEW MINUTES IT DISPLAYS A ANIMATED ROTATING CIRCLE LIKE IT IS STARTING TO BOOT UP. IT CAN TAKE 5+ MINUTES FOR THE REBOOT PROCESS. WHILE IT IS DOING IT THERE IS NO ACCESS TO THE INSTRUMENTS AND CONTROLS IT PROVIDES ACCESS TO. IT USUALLY HAPPENS WITHIN THE FIRST 5 MINUTES OF STARTING THE VEHICLE, BUT IT HAS OCCURED 20+ MINUTES INTO A DRIVE.

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