NHTSA Complaint #11406902 — 2012 FORD F-150 AIR BAGS

Complaint Details

ODI Number	11406902
Vehicle	2012 FORD F-150
Component	AIR BAGS
Date of Incident	March 15, 2021
Date Filed	April 7, 2021
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN VEHICLE STARTS HAS WRENCH LIGHT ON, TRACADVANCE LIGHT ON, AND AIRBAG LIGHT ON. TRUCK WANTS TO CALL 911 ABOUT 1 MINUTE AFTER STARTED. AUTO SHOP DIAGNOSTIC HAS AIR BAG MODULE IS NOT RESPONDING. MY FAMILY AND I HAVE BEEN BUYING FORDS FOR YEARS AND FORD HAS TREATED US VERY WELL. I BOUGHT MY FIRST BRAND NEW CAR FOR MY WIFE IN 2016 AND WAS A FORD EXPLORER. DESPITE OF THE ISSUES THAT THAT VEHICLE HAS HAD FORD HAS ALWAYS DONE THE RIGHT THING AND HAS TAKEN CARE OF THEM. MY GRANDFATHER OWNED A FORD DEALERSHIP WHEN I WAS A CHILD AND GREW UP RIDING IN FORD VEHICLES. THIS AIRBAG MODULE THAT WENT BAD IS NOT A PART THAT CAR WEAR OUT. FROM MY RESEARCH OTHER 2012 F150'S LIKE MINE HAS THE SAME ISSUE AND SOME HAVE A RECALL ON THEM FOR THIS. IT IS A VERY EXPENSIVE PART THAT I THINK IS FAULTY BY MANUFACTURE. I HAVE BEEN DRIVING AROUND IN THE TRUCK WITH MY KIDS WITH THIS MODULE BAD AND AM NOT SURE IF IT IS SAFE OR NOT. PLEASE ADVISE HOW TO PROCEED. THANKS

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