NHTSA Complaint #11406803 — 2021 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11406803
Vehicle	2021 SUBARU FORESTER
Component	ELECTRICAL SYSTEM
Date of Incident	March 2, 2021
Date Filed	April 6, 2021
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

ON MARCH 2, 2021 I NEEDED TO GET TO AN APPOINTMENT AND MY CAR WOULDN'T START, NOR WOULD MY FOB WORK TO EVEN OPEN THE DOORS. AFTER CALLING FOR ASSISTANCE THEY JUMPED THE BATTERY. THEN I BROUGHT IT TO SUBARU WHERE THEY DID A COMPLETE DIAGNOSTICS TEST AND FOUND THAT THE BATTERY WAS DEFECTIVE. I HAD BOUGHT THE CAR NOV. 25, 2020, ONLY THREE MONTHS BEFORE! THEY REPLACED IT WITH THE SAME KIND OF BATTERY. I WAS DISMAYED TO FIND THAT I HAD BEEN SOLD A NEW CAR WITH A DEFECTIVE BATTERY.

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