NHTSA Complaint #11406742 — 2021 JEEP WRANGLER

' IMMEDIATELY AFTER PURCHASE OF MY 2 DOOR 2021 JEEP WRANGLER JL (ANNIVERSARY) THE REAR VIDEO CAMERA STOPPED WORKING AT START UP, AND CONTINUED TO BE AN ONGOING ISSUE, DESPITE SOFTWARE REINSTALLS. ' TWO AND A HALF MONTHS AFTER PURCHASE AND WITH JUST 2000 MILES ON IT, WHILE DRIVING IN THE RAIN I NOTICED THAT APPROXIMATELY 10 SECONDS AFTER I PUT ON THE WINDSHIELD WIPERS, THE DASHBOARD LIGHT WOULD DIM SIGNIFICANTLY, WHICH MADE IT DIFFICULT AND DISTRACTING TO SEE THE SPEED AT WHICH I WAS DRIVING, OR THE CRUISE CONTROL. DIMMING MIGRATED QUICKLY AFTER THAT TO THE MONITOR WHICH BECAME HARD TO READ OR SEE. UCONNECT WAS ALSO NOT WORKING WITH IMAGES AND AUDIO BEING IN DISCERNABLE. ' NOT LONG AFTER THAT, I NOTICED THAT THE CRUISE CONTROL WAS ALSO INCREASING THE MPH ON ITS OWN WHILE IT WAS BEING SET. CLEARLY HAVING ELECTRICAL ISSUES. ' FIVE DAYS LATER GOING SOMEWHERE BETWEEN 40-50MPH ON A HIGHWAY, THE JEEP SHIFTED INTO MANUAL AND I COULD NO LONGER ACCELERATE. LUCKILY, THERE WAS NOT A LOT OF TRAFFIC AND I COASTED TO THE SIDE OF THE ROAD AND PULLED INTO A PARKING LOT WHERE I STOPPED THE CAR, SHUT IT OFF, TURNED IT BACK ON. THE CAR WAS STILL WORKING, BUT I WAS SCARED BY WHAT CLEARLY COULD HAVE BEEN A LIFE-THREATENING CIRCUMSTANCE. ' AT THE DEALERSHIP WHILE THE CAR WAS BEING DELIVERED TO ME IN THE GARAGE BY AN EMPLOYEE, IT STOPPED DRIVING IN FRONT OF MANY EMPLOYEES AND MYSELF. THE WINDSHIELD WIPERS WERE GOING AS FAST AS POSSIBLE AND RAIN WAS POURING DOWN, AND THE CAR SLIPPED INTO MANUAL OR PARK, AND BECOMING UNDRIVABLE. ' THE CAR CLEARLY HAS SERIOUS SAFETY PROBLEMS WITH THE TRANSMISSION AND MY DEALERSHIP SEEMS UNCONCERNED ABOUT THE SAFETY OF THEIR CLIENTS. THE JEEP CONTINUES TO BE A CONCERN FOR ME, AND I DO NOT FEEL SAFE DRIVING IT. I ALSO BELIEVE THIS IS NOT A NEW PROBLEM FOR JEEPS.