NHTSA Complaint #11406714 — 2012 JEEP WRANGLER

I RECENTLY PURCHASED A 2012 JEEP WRANGLER UNLIMITED (VIN: [XXX]). WITHIN 1 MONTH OF TAKING POSSESSION OF THE VEHICLE, THE CAR BEGAN TO STALL INTERMITTENTLY WHILE DRIVING. SPECIFICALLY, THE ENGINE SHUTS OFF AND THE POWER STEERING AND BREAKS DEACTIVATE. TO STATE THE OBVIOUS, THIS IS A VERY DANGEROUS CONDITION, PARTICULARLY AS OUR FAMILY HAS THREE CHILDREN UNDER THE AGE OF SIX. TO DATE, LARRY MILLER JEEP HAS BEEN UNABLE TO DIAGNOSE THE ISSUE AS NO ERROR CODES APPEAR. LOOKING ONLINE, THIS APPEARS TO BE A KNOWN DEFECT WITH JEEPS OF MY MODEL YEAR (HTTPS://WWW.WRANGLERFORUM.COM/THREADS/ELECTRICAL-PROBLEM-SHUTS-OFF-WHILE-DRIVING.190041/) SO I AM SURPRISED THAT JEEP HAS NOT ISSUED A RECALL RELATED TO THIS PROBLEM GIVEN THE DIRE POTENTIAL CONSEQUENCES. I HAVE ESCALATED THIS MATTER TO YOUR CUSTOMER CARE GROUP, BUT I WANT TO MAKE SURE FCA HAS SITUATIONAL AWARENESS OF THIS SITUATION AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR