NHTSA Complaint #11406656 — 2016 CHEVROLET EQUINOX

IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU