NHTSA Complaint #11406320 — 2013 FORD C-MAX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11406320
Vehicle	2013 FORD C-MAX
Component	SERVICE BRAKES
Date of Incident	April 4, 2021
Date Filed	April 4, 2021
Mileage	76,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TURNED THE CAR ON IN A PARKING LOT AND SAW THE CHECK ENGINE LIGHT WAS ON. HAD TOTALLY LOST POWER STEERING AND ACCELERATION, AND BRAKING WAS EXTREMELY DIFFICULT. ROLLED DOWN THE PARKING LOT AND WAS ABLE TO STOP THE CAR WITH THE PARKING BRAKE AND TURN IT OFF. TURNED IT BACK ON AND THE POWER STEERING AND BRAKES AND ACCELERATOR WERE BACK. DROVE THE CAR HOME AND TRIED TURNING IT ON AND OFF A FEW MORE TIMES. POWER STEERING SEEMS TO BE COMPLETELY GONE. CHECK ENGINE LIGHT IS ON.

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