NHTSA Complaint #11406071 — 2015 TOYOTA SIENNA
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11406071 |
| Vehicle | 2015 TOYOTA SIENNA |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
IN JANUARY 2021, WHILE SITTING IN THE DRIVEWAY AN EIGHT INCH CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS REPLACED IN SEPTEMBER 2020 AFTER PURCHASING THE VEHICLE AS A REPO. THE WINDSHIELD THAT WAS REPLACED WAS CRACKED THE ENTIRE WIDTH OF THE GLASS IN THE EXACT SAME PLACE WHERE THE NEW CRACK HAS APPEARED. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THERE IS NOT ENOUGH SUPPORT FOR THE WINDSHIELD BUILT INTO THE FRAME CAUSING THE DAMAGE TO REAPPEAR. SINCE THEN THE CRACK HAS CONTINUED UP THE WINDSHIELD AND IS NOW APPROXIMATELY 14 INCHES.
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