NHTSA Complaint #11406021 — 2019 HONDA FIT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11406021
Vehicle 2019 HONDA FIT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.

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