NHTSA Complaint #11405750 — 2019 TOYOTA YARIS

TL* THE CONTACT OWNS A 2019 TOYOTA YARIS. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ TOYOTA (10725 MANCHESTER RD, ST. LOUIS, MO 63122) TO BE SERVICED FOR AN UNKNOWN MANUFACTURER'S RECALL TO RE-PROGRAM THE ENGINE. AFTER THE VEHICLE WAS SERVICED, THE KEYFOB FAILED TO LOCK AND UNLOCK THE VEHICLE. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE. THE DEALER SUGGESTED THAT THE CONTACT RECORD A VIDEO OF THE FAILURE EXPERIENCED SO IT COULD BE SENT TO THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,833.