NHTSA Complaint #11405643 — 2013 ACURA ILX

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF BOSTON (1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT UNLESS THE VEHICLE EXPERIENCES THE FAILURE, A LOANER VEHICLE WOULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT