NHTSA Complaint #11405634 — 2013 BMW 528XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11405634
Vehicle	2013 BMW 528XI
Component	ENGINE
Date of Incident	March 22, 2021
Date Filed	March 30, 2021
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2013 BMW 528XI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY FAILED, CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD EXPERIENCED A CATASTROPHIC FAILURE AND NEEDED TO REPLACED. THE LOCAL DEALER BMW GALLERY NORWELL LOCATED AT 1040 HINGHAM ST, ROCKLAND, MA 02370 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

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