NHTSA Complaint #11404941 — 2006 SUBARU OUTBACK

2006 SUBARU OUTBACK HEAD GASKETS WENT BAD AT ABOUT 35,000 MILES.HAD TO REPLACE THOSE CALLED SUBARU AND THEY HELP ME GET THOSE REPLACED. THOUGHT ALL WAS WELL SOON AFTER, THE ELECTRICAL SYSTEM INCLUDING THE AIR CONDITIONER AND THE HEATER .THEN I WAS TOLD THAT THE AIRBAGS WERE DEFAULTED AND TO BRING IT INTO REPLACE THEM WHICH I DID. THE FINAL STRAW IS THAT THEY CALLED ME AGAIN TWO WEEKS AGO TO BRING THE RIGGING TO REPLACE THAT SAME AIRBAG AGAIN. I ASKED THEM WHY THEY GAVE ME A CAR THAT WASN'T SAFE. THE WHEEL BEARINGS ALSO WORE OUT VERY EARLY AROUND 50 MILES. THIS CAR HAS BEEN SO EXPENSIVE. AND NOW THEY INFORMED ME THAT THERE WAS A SECOND RECALL ON THE AIRBAG. SO I BRING IT IN FOR THE SECOND TIME REALIZING THAT NOW IN 2021 THIS CAR HAS NOT BEEN SAFE THE WHOLE TIME I'VE BEEN DRIVING IT WITH MY FAMILY MY DAUGHTER LEARNED HOW TO DRIVE IN THIS CAR AND SO DID MY SON. AS THEY WERE REPAIRING THE FAULTY AIRBAG THEY CRACKED THE DASHBOARD AND THEN INFORMED ME THAT IT WOULD BE $300 TO FIX IT BECAUSE IT HAD A TINY CRACK IN IT. PLEASE NOTE THAT THEY WERE THE ONES THAT TOOK THE DASHBOARD OFF IN THE FIRST PLACE. SUPER RUDE! I CALLED SUBARU OF AMERICA AND THEY DECIDED TO REIMBURSE ME FOR THE DASHBOARD. THEY WERE TALKING ABOUT GLUING IT BACK TOGETHER LAST I HEARD I'M VERY MUCH HOPING THIS IS NOT THE CASE MY DAUGHTER ENSURES ME THAT IT ISN'T BUT WE'LL SEE. ALSO HE INFORMED ME THAT MY HEAD GASKETS WERE LEAKING AGAIN. THE MECHANIC SAID THAT THIS IS COMMON ONCE YOU'VE HAD YOUR GASKETS REPLACED. THIS MAKES NO SENSE TO ME. MY CAR HAS ABOUT 160,000 MILES ON IT AND IT SEEMS LIKE IT'S ALREADY PLAYED OUT AND NOT SAFE. WHAT A JOKE. I'LL NEVER BUY A SUBARU AGAIN.THIS HAS BEEN THE WORST CAR AND APPARENTLY THE MOST UNSAFE CAR I'VE EVER OWNED. NOTE:THIS CAR WAS CONSISTENTLY UNSAFE WHILE DRIVING FOR THE LAST 15 YEARS. I BOUGHT IT BECAUSE IT HAD A FIVE STAR RATING FOR SAFETY WHAT A JOKE!