NHTSA Complaint #11404871 — 2011 CHEVROLET TAHOE

THE DASHBOARD IS CRACKED IN MULTIPLE AREAS CAUSING RATTLING AND PLASTIC BITS BREAKING OFF AND FALLING INTO THE DASH AREA. I'M CONCERNED THIS POORLY STRUCTURED DASH WILL LOSE INTEGRITY ENOUGH TO CAUSE DAMAGE OR POTENTIALLY CAUSE ELECTRICAL MALFUNCTIONS IN OTHER AREAS UNDERNEATH THE DASH. THIS POOR DASH DESIGN IS WELL KNOWN IN THE TAHOE COMMUNITY. THE CRUISE CONTROL WORKS SOMETIMES AND COMPLETELY DOESN'T WORK OTHER TIMES. THERE IS NO CONSISTENCY OF WHEN IT WILL WORK OR NOT WORK. WHEN I HIT THE INITIAL START UP BUTTON ON THE STEERING WHEEL, THE LIGHT ON THE WHEEL WILL LIGHT UP. HOWEVER, IF I HIT THE 'SET' BUTTON ON THE WHEEL, THE ACTUAL CRUISE CONTROL WILL SOMETIMES ACTIVATE AND THE LIGHT ON THE DASH WILL COME ON CONFIRMING IT IS SET AND WORKING. BUT SOMETIMES WHEN I HIT THE 'SET' BUTTON, NOTHING HAPPENS AND THE CRUISE CONTROL NEVER ACTIVATES. THIS IS AT ANY SPEED.