NHTSA Complaint #11404811 — 2008 CHEVROLET SILVERADO 1500

TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) BUT DID NOT WANT TO RISK THE PASSENGER'S SIDE DASHBOARD BEING CRACKED. THE VEHICLE WAS TAKEN TO ALDERMAN'S CHEVROLET BUICK GMC (65 WINDCREST RD, RUTLAND, VT 05701) AND WAS INFORMED THAT THERE WAS A RISK OF CRACKING THE PASSENGER'S SIDE DASHBOARD. THE CONTACT WAS INFORMED THAT REPLACING THE DASHBOARD WOULD THEN BECOME AN OUT OF POCKET FOR THAT EXPENSE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOT COVER ANY REPAIRS IF THE DASHBOARD CRACKED WHILE RECEIVING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.