NHTSA Complaint #11404747 — 2014 BUICK REGAL

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11404747
Vehicle	2014 BUICK REGAL
Component	SERVICE BRAKES
Date of Incident	March 16, 2021
Date Filed	March 24, 2021
Mileage	65,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

AFTER COLD START THE BRAKE SYSTEM IS WEAK TO NON EXISTENT. WE HAVE A SLOPE OF APPROXIMATELY 25-30 DEGREES AND THIS CAUSED US TO GO INTO OUR NEIGHBORS YARD WHEN THE BRAKES ONLY SLOWED THE VEHICLE AND COULD NOT BRING IT TO A COMPLETE STOP. WE ARE CURRENTLY WORKING WITH OUR LOCAL DEALERSHIP TO GET THE PROBLEM FIXED, HOWEVER DIAGNOSIS IS PROBLEMATIC DUE TO THE FACT THAT IT ONLY OCCURS ON A COLD START AND THEN BECOMES A NON ISSUE. CURRENTLY YATES BUICK IN GOODYEAR AZ HAS BEEN DISMISSIVE AND UNHELPFUL WITH THIS PROBLEM AND BUICK CUSTOMER CARE LINE IS EQUALLY UNHELPFUL. I WILL UPDATE IF I CAN FIND A MECHANIC THAT CAN DIAGNOSE THE PROBLEM.

Related Complaints for the 2014 BUICK REGAL

Other SERVICE BRAKES Complaints

#11175137 — February 8, 2019 — OFF AND ON OVER THE PAST 6 MONTHS, THERE WAS A LOSS OF BRAKES DIRECTLY AFTER STARTUP. AFTER 30 SECONDS OR SO, THE B...

#11079079 — March 14, 2018 — VACCUM PUMP FALLS APART INSIDE OF ENGINE. THIS CAUSES BRAKES TO NOT WORK AS INTENDED AS THERE IS NO BOOST. REPLACED...

#10785770 — October 24, 2015 — CALIPER SLIDERS LOCKED CAUSING BRAKES TO OVER HEAT/ LOCK,AND MAY CAUSE FIRE.

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