NHTSA Complaint #11404725 — 2017 JEEP RENEGADE

TL* THE CONTACT OWNED A 2017 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED TO HER RESIDENCE, THERE WAS AN ABNORMAL BURNING ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT PULLED INTO HER DRIVEWAY, UNLATCHED AND OPENED THE HOOD, AND FLAMES ERUPTED FROM THE ENGINE. THE CONTACT SUSTAINED MINOR INJURIES TO BOTH ARMS HOWEVER, SUSTAINED NO BURNS. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A FIRE AND POLICE REPORT WERE FILED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V131000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT.