NHTSA Complaint #11404568 — 2013 CHEVROLET SILVERADO 1500

DASH CRACKED ACROSS TOP OF INSTRUMENT CLUSTER AND ABOVE THE AIRBAG. TOOK TRUCK IN FOR AIRBAG RECALL. WENT TO PICK UP TRUCK FROM RECALL AND FOUND A BIG HOLE ABOUT 3 INCHES IN THE TOP OF MY DASH BESIDE THE PASSENGER AIR BAG. I WAS NOT WARNED BY SERVICE DESK OF POSSIBLE DAMAGE FORM AIR BAG REPLACEMENT NOR WAS I INFORMED BY SERVICE DESK WHEN THE DAMAGE WAS DONE. NOTHING WAS SAID WHEN I PICKED UP MY TRUCK. I COMPLAINED ABOUT THE DAMAGE A WAS TOLD IT WAS DUE TO UV RAYS. TRUCK HAS 60,000 MILES AND HAS BEEN KEPT IN GARAGE. THEY DID NOT EVEN CLEAN UP THE DASH WHEN THEY WERE DONE. I CAN;T DRIVE THE TRUCK WITH FAMILY MEMBERS IN IT BECAUSE I FEEL IT IS UNSAFE. WILL PROBABLY HAVE TO PUT IN A NEW DASH JUST TO BE ABLE TO TRADE IT OFF. IT IS JUST NOT RIGHT. ANOTHER ISSUE WAS WITH THE ENGINE AND WAS TURNED INTO THE DEALERSHIP WHEN IT HAS 36,000 MILES. THE ENGINE HAS A MISS WHEN IN PARK OR SETTING AT A LIGHT. THE RPM DROPS 150- 200 RPMS CONTINUOUSLY. AFTER THEY HAD THE TRUCK FOR 3 DAYS I WAS TOLD IT WAS NORMAL. IT WAS THE COMPUTER ADJUSTING FOR EMISSIONS. MAYBE BUT WHY DID THEY GIVE ME A GM STORE VOUCHER FOR 500 DOLLARS? TO BUY ME OFF, SHUT ME UP. WHO KNOWS. IT JUST AIN'T RIGHT.