NHTSA Complaint #11404313 — 2011 GMC YUKON

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11404313
Vehicle 2011 GMC YUKON
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE CONTACT WAS FRUSTRATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE RECALL NOTICE HOWEVER, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BUT WOULD NOT PROVIDE DOCUMENTATION THAT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT NOTIFIED SOUTHERN BUICK GMC GREENBRIER (1300 S MILITARY HWY, CHESAPEAKE, VA 23320) OF THE RECALL NOTICE AND THE DEALER OFFERED THE CONTACT ANOTHER VEHICLE FOR PURCHASE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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