NHTSA Complaint #11404206 — 2007 JEEP COMMANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11404206
Vehicle	2007 JEEP COMMANDER
Component	ELECTRICAL SYSTEM
Date of Incident	March 20, 2021
Date Filed	March 22, 2021
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PREMIER CHRYSLER JEEP DODGE RAM FIAT (13000 I-10 SERVICE RD, NEW ORLEANS, LA 70128) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE IGNITION SWITCH COVER FAILED TO FIT THE IGNITION SWITCH. DUE TO THE FAILURE, THE KEY NEEDED TO BE FORCED INTO THE IGNITION SWITCH TO START THE VEHICLE. RECENTLY, THE CONTACT STATED THAT SHE WAS UNABLE TO TURN OFF THE VEHICLE DUE TO THE NEWER IGNITION SWITCH THAT WAS PLACED IN THE VEHICLE. THE CONTACT WAS FORCED TO REMOVE THE SWITCH COVER AND HOLD THE KEY UPON TURNING THE VEHICLE ON AND OFF. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

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