NHTSA Complaint #11404012 — 2016 HONDA CIVIC

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11404012
Vehicle	2016 HONDA CIVIC
Component	STRUCTURE:BODY
Date of Incident	March 5, 2021
Date Filed	March 20, 2021
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN THE FUEL DOOR ACTUATOR IS ACTIVATED (LOCKING THE DOORS ON REMOTE CONTROL), THE MOTOR MAKES A LOUD NOISE AS IT LOCKS THE FUEL DOOR. UNLOCKING DOES NOT MAKE A NOISE. ALSO, WHEN GETTING INTO CAR (UNLOCKING DOORS) AND THEN DRIVING AWAY, AS THE DOOR AUTO-LOCK THE ACTUATOR IS ENGAGED AND IT MAKES A LOUD NOISE. SOUND ONLY HAPPENS WHEN THE ACTUATOR IS ENGAGED. SOUNDS LIKE THE INTERNAL MOTOR IS STRUGGLING TO CLOSE/LOCK THE FUEL DOOR. IT BEGAN 2 WEEKS AGO, AND THE SOUND IS GETTING WORSE AND ANNOYING.

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