NHTSA Complaint #11403928 — 2008 LEXUS IS

UNKNOWN OR OTHER issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	11403928
Vehicle	2008 LEXUS IS
Component	UNKNOWN OR OTHER
Date of Incident	March 10, 2021
Date Filed	March 19, 2021
Mileage	102,120 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY ISSUE PERTAINS TO THE STICKY DASH AND THE SAME MATERIALS USED ON PARTS OF THE DOOR NEAR THE HANDLES. WHEN THE TEMPERATURE GETS OVER 80 DEGREES THE MATERIAL STARTS TO MELT AND BECOMES EXTREME HOT AND STICKY. WHEN I TRIED TO GRAB PAPERS I LEFT ON THE DASH I HAD TO TEAR THEM OFF AND IT LEFT A STICKY SUBSTANCE. IT ALSO CAN BECOME EXTREMELY HOT AND WHEN I HIT ANY PART OF THE DASH WHEN HEATED IT BURNS AND STICKS TO ME. I ATTEMPTED TO CONTACT LEXUS AND THEY DECLINED MY CLAIM BECAUSE IT IS NOT A 'SAFETY ISSUE TO THEM OR THE NHTSA'

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