NHTSA Complaint #11403796 — 2008 TOYOTA PRIUS

INSTRUMENT CLUSTER IN MY 2008 TOYOTA PRIUS COMPLETELY WENT DARK WHILE DRIVING FROM PHOENIX TO MY HOME IN TUCSON. I WAS TRAVELLING ON I-10 AT A SPEED OF APPROXIMATELY 70MPH. TERRIBLY FRIGHTENING WHEN ALL GAUGES FAIL AT THE SAME INSTANT. THIS HAPPENED IN JAN 2021. SPEEDOMETER, FUEL GAUGE, HEADLIGHT INDICATORS, PRNDL, LCRUISE CONTROL, LIGHTS THAT INDICATE ENGINE EMERGENCIES DO NOT LIGHT. BACK-UP CAMERA DOES NOT WORK NOR DO THE BACK-UP LIGHTS. THESE ALL ARE EXTREMELY DANGEROUS SAFETY ISSUES. HAVING RESEARCHED THIS PROBLEM IT IS EVIDENT THAT TOYOTA KNEW ABOUT THIS PROBLEM AS THEY HAVE RECALLED THOUSANDS OF PRIUS' FOR THIS ISSUE. THEY ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE BUT MINE EXPIRED BEFORE I PURCHASED THIS VEHICLE IN FEBRUARY, 2020. I FIRMLY AM CONVINCED THAT TOYOTA SHOULD HONOR THE WARRANTY FOR THIS DANGEROUSLY COMMON FAILURE WHICH HAPPENS TO MANY DIFFERENT MODEL YEAR OF THE PRIUS. IT'S, IN FACT, IRRESPONSIBLE OF TOYOTA TO NOT REPAIR THESE VEHICLES AS THEY HAVE KNOWN HOW MASSIVELY PREVALENT THESE FAILURES ARE. THE LOCAL TOYOTA DEALERS IS CHARGING OVER $1000.00 TO FIX THE PROBLEM. I, FOR ONE, CANNOT AFFORD SUCH A COST FOR A MALFUNCTIONING, CRITICAL FOR SAFELY OPERATING THEIR PRODUCT, THAT SHOULD BE REMEDIED INTO PERPETUITY, SINCE THEY HAVE UNQUESTIONABLY BEEN FULLY AWARE OF THE PROBLEM AND IT'S SEVERITY. I SHOULD NOT BE EXCLUDED FROM REPAIR SIMPLY BECAUSE THE FAILURE HAPPENED LATER IN THIS PARTICULAR VEHICLE THAN OTHERS.