NHTSA Complaint #11403786 — 2011 VOLKSWAGEN JETTA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11403786
Vehicle	2011 VOLKSWAGEN JETTA
Component	VISIBILITY/WIPER
Date of Incident	March 18, 2021
Date Filed	March 18, 2021
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS ON THE HIGHWAY WHEN IT STARTED POURING RAIN. I TRIED TO TURN ON MY WINDSHIELD WIPERS ON THE VW JETTA 2011 AND THEY DID NOT MOVE. I LOST VISIBILITY IN SECONDS AT 50MPH AND THANK GOODNESS, WAS ABLE TO PULL OVER BEFORE ANYONE WAS HURT BUT IT WAS TERRIFYING AND A CLOSE CALL. THE WINDSHIELD WIPERS DON'T WORK IN THE COLD, APPARENTLY, WHICH TO ME SEEMS VERY DANGEROUS!

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